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We are seeking qualified people to join our Fexa Family

We are continuing to expand our already growing customer base!

Interested in applying? Send your CV to apply at fexa.io and enter the job title that you are applying for in your email subject line.

Fexa Account Executive

We are looking for a passionate, professional Account Executive who can help scale our SaaS sales organization from double to triple-digit growth, with compensation that rewards your results. You will be inspiring, leading the sales efforts, defining and implementing best practices and solutions to improve our processes, measure what’s done, and predict outcomes.  

This Account Executive will focus on new Service Provider partnerships to join our Fexa Family, with a value-driven approach that focuses on helping them become the hero to their portfolio of clients.  

They will do this by:

  • Partnering with internal resources in order to drive additional value and expertise
  • Generating pipeline that leads to closed revenue and quota attainment
  • Selling on value, problem-solving, and return on investment vs. technical functionality
  • Building credibility and trust while influencing buying decisions
  • Uncovering business initiatives and pain points to map back our solution 
  • Building customer rapport through active listening and dialogue 
  • Creating demand by uncovering business problems and matching them to our solution
  • Having a deep understanding of the way businesses operate, and the priorities that drive decisions from the C-level
  • Supporting the implementation of a repeatable, scalable sales playbook and accompanying metrics that give visibility, credibility, predictability into the sales pipeline and forecast.
  • Working closely with marketing to understand and support campaigns and ensure a healthy pipeline of leads across all stages of the sales funnel.

Tasks Involved

  • Consistently achieve quarterly sales quota and key performance metrics.
  • Daily use of CRM to manage time, activity, results, and pipeline.
  • Handle outbound and inbound calls from prospects.
  • Assess the needs and qualify prospects.
  • Articulate the system benefits of Fexa.
  • Construct and deliver sales presentations.
  • Perform online demos for qualified prospects.
  • Negotiate and close new business.
  • Subject matter expert for Fexa products and services.
  • Remain knowledgeable on the CMMS market & competitive landscape.
  • Collaborate with managers and peers on projects.
  • Travel to areas for meetings, Conventions, Fexa Innovation Summit (post-COVID).
  • Other duties as assigned.

Preferred Qualifications

  • Minimum of 5 years successful sales experience for a SaaS Company.
  • Experience managing a list of 50-200 target logo prospect accounts.
  • Experience selling to the C-Suite.
  • Strategic thinker who can take broad visions and concepts and develop structured plans, actions, and measurable metrics and then execute those plans.
  • Proven track record driving sales productivity and strategy. 
  • In-depth understanding of inbound and outbound sales methodologies.
  • Leadership ability to deliver extraordinary results.
  • Data driven and results oriented.
  • Good time management and organizational skills.
  • Desire to be part of an expanding technology company. The Hunger to WIN. Startup experience is highly preferred.
  • Commitment to ongoing personal growth and development.
  • BA/BS or equivalent experience

Compensation:

Base salary with competitive commissions.

Benefits & Culture

We are proud of our fun, collaborative, and dedicated culture at Fexa.  

  • Health Insurance
  • Dental Plan
  • Vision Plan
  • 401k Plan w/Company Match
  • Remote working office
  • Start with 2 weeks of PTO
  • MacBook Pro
  • Awesome colleagues
Fexa Client Ambassador

Overview:
Fexa is looking for an experienced Project Manager to join our remote team as we continue to expand our already growing customer base. This position’s primary responsibility is to manage the post-sales onboarding process for new customers effectively.

Additionally, the Project Manager will manage and perform the day-to-day onboarding and customization, and configuration activities while acting as a liaison between the client and development/Level 2 teams. Strong project management, time management, organization, and communication skills are required in this role.

Responsibilities:

  • Facilitate the relationship between client and internal teams.
  • Become an “expert user” of our platform.
  • Utilize various communication and project management tools to conduct meetings, document and discuss project expectations, task assignments and timelines.
  • Maintain a reasonable balance between customer deliverables and internal development workloads.
  • Track progress of upgrades and customizations for existing customers.
  • Train customers in their use of our platform by leading training sessions and presentations.
  • Develop forms, training aides and best practices to help streamline onboarding and customizations.
  • Provide (mostly non-technical) support to our new and existing customers on a daily basis.
  • Watch for and keep track of repeat issues that may require the development of a permanent solution.
  • Provide pre-sales support to ensure customer’s key requirements are documented during the proposal process.
  • Collect customer requirements from both written and verbally expressed requests.
  • Occasional travel to tradeshows and customer sites for training and/or implementation.

Experience and Skills Desired:

  • 2-3 Years experience managing projects to rollout a SAAS product with a customer
  • 2-3 years direct experience managing projects with project scheduling tools
  • Must understand and have experience using task dependencies
  • Excellent communication and presentation skills.
  • Excellent organization, documentation, and time management skills.
  • Critical thinking and creative problem-solving skills.
  • Ability to manage multiple projects simultaneously.
  • Experience in communicating technical ideas to non-technical audiences.
  • Ability to learn new tools and software quickly.
  • Positive, self-starter attitude.

Benefits:

  • Health Insurance
  • Dental Plan
  • Vision Plan
  • 401k Plan w/Company Match
  • Remote working office
  • Start with 2 weeks of PTO
  • MacBook Pro
  • Awesome colleagues
Client Success Specialist

Overview:

Fexa is looking for a SaaS Client Success Specialist to join our customer success team. We are looking for individuals that are team players, curious, humble and who possess the drive to create success for Fexa customers.

As a Fexa Client Success Specialist, you will be working with our current Fexa customers who elect to have additional enhanced account management and support services. You will be responsible for working directly with the users of the solution, understanding their business requirements and operational priorities. You will be responsible for helping them take full advantage of the  Fexa software platform for saving time and money in their facilities management operations.   Assistance ranges from identifying opportunities where they could benefit from new Fexa features, to additional training for their teams, or to helping them through sales of enhanced add-on Fexa solution modules.

Your success is measured by customer satisfaction, customer success with the platform, account retention, and add-on solution sales modules.  Ideally your customers become advocates for Fexa solutions with their peers and associates.  You will have the opportunity to reap the benefits of a bonus structure based on the metrics outlined above.

Key Responsibilities

  • Develop and foster long-term relationships within your assigned accounts.
  • Become an “expert user” of our platform.
  • Utilize various communication and project management tools to conduct meetings, document and discuss project expectations, task assignments and timelines.
  • Track progress of upgrades and customizations for helping your customers apply them and achieve success.
  • Train your customers in their use of our platform by leading training sessions and presentations.
  • Develop forms, training aides and best practices to help streamline customer knowledge and success using Fexa.
  • Provide support as an escalation resource to your customers on a daily basis.
  • Watch for and keep track of repeat issues that may require the development of a permanent solution.
  • Adapt as a quick learner, quickly grasping the capabilities of the Fexa FM/CMMS platform and its unique customizable interface to help your customers achieve success with the platform.
  • Occasional travel to customer sites for conducting training or business reviews with their teams.

Experience and Skills Desired:

  • 2-3 Years experience managing customer facing projects in a SAAS environment.
  • Excellent communication and presentation skills.
  • Excellent organization, documentation, and time management skills applied in managing multiple concurrent customers/projects
  • Critical thinking and creative problem-solving skills 
  • Resourcefulness: Must be constantly curious and possess a growth mindset.
  • Experience in communicating technical ideas to non-technical audiences.
  • Ability to learn new tools and software quickly.
  • Positive, self-starter attitude.
  • Some knowledge of workflow software or other Facilities Management or CMMS software solutions
  • Customer facing selling or customer service experience
  • Ideal: Knowledge/experience in the facilities management industry either as a consumer of services or a services provider

Benefits:

  • Health Insurance
  • Dental Plan
  • Vision Plan
  • 401k Retirement Plan (Company matching)
  • 100% Remote work
  • Start with 2 weeks of PTO
  • MacBook Pro
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CORPORATE OFFICE

157-200 Bridgeton Pike Suite 163B
Mullica Hill, NJ 08062

Phone

(888) 615-0403

EMAIL

hello@fexa.io

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CORPORATE OFFICE

157-200 Bridgeton Pike Suite 163B
Mullica Hill, NJ 08062

Phone

(888) 615-0403

EMAIL

hello@fexa.io

Quick Links
Features
Industries

Resources

Contact Us

Fexa Careers

Innovation Summit
Privacy Policy
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